Policies
Below you will find the policies for our workshops, memberships, personal training and retail sales.
Please read the course policies page before making your purchase.

Workshop Policies
There are no refunds on workshops, with the exception that an instructor cancels the course due to lack of registration, illness or other circumstances. In this case, we will issue a full refund or you may choose to transfer your registration into the next available workshop. Our no refund policy is designed to ensure the workshop runs so all participants can be assured that the workshop they register for will run.

Personal Training
There are no refunds on personal training packages. We may extend expiry dates for medical reasons, given a valid assessment by a medical practitioner. We then will hold the services for utilization at a later date, given medical approval.

Definition Fitness Website Agreement

Definition fitness Inc User Agreement

Acceptance of Terms of Use

IT IS IMPORTANT THAT YOU READ ALL THE TERMS AND CONDITIONS CAREFULLY.
Definition Fitness inc owns and operates this Web, located at www.definition-fitness.ca and www.definition-fitness.com (the Web site). This Terms of Use Agreement (this Agreement) states the terms and conditions under which you may access and use the Web site. By accessing and using the Web site you are indicating your acceptance to be bound by the terms and conditions of this Agreement.

If you do not accept these terms and conditions, you must not access or use the Web site. IF YOU ARE DISSATISFIED WITH THE TERMS, CONDITIONS, RULES, POLICIES, GUIDELINES OR PRACTICES OF THE Definition Fitness Inc. OPERATING WEB SITE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING IT. Definition fitness Inc. may revise this Agreement at any time by updating this posting. Use of the Web site after such changes are posted will signify your agreement to these revised terms. You should visit this page periodically to review this Agreement.

Retail Sales
Although Definition Fitness Inc. may offer products for sale that are purported to contribute to a healthy lifestyle, Definition Fitness Inc. makes no warrantee as to product efficacy.

1. Contact Information:
Address: Definition Fitness, 294 Mill St. East, Unit 101, Elora, Ontario  N0B 1S0
Phone: 519.846.8733
Email: changeyourlife@definition-fitness.ca

2. Terms of Membership:
Memberships are annual, and may be paid on a month to month or year in full basis. After one year of membership, the contract will be automatically renewed. Cancellations will be accepted after one year of membership and will be subject to a processing fee. 30 days written notice must be given to alert of cancellation. Memberships may be placed “on – hold” for a period of time, but only for medical reasons; documentation must be provided. All members shall obey and respect the rules of the facility; failure to do so may result in suspension of membership privileges.

3. Fees:
The term "yearly” or “annual” subscription is defined as one 365 day period. The yearly subscription will be renewed automatically at the end of every 365 day period unless you cancel the subscription. All memberships are non-refundable and are for the duration of one year

4. Access to Membership Areas:
Definition fitness Inc. will make every reasonable effort to ensure access to our online content on a continuous basis. However, from time to time, users may be unable to access our online content due to conditions beyond our control. Such conditions include, but are not limited to: Force Majeure or Acts of God, power outages, and the acts of computer hackers and others acting outside the law. Also, from time to time, access may be unavailable due to software issues, programming errors, regular maintenance of the system, and other related reasons. In response to any unavailability of our online content to its subscribers, Definition Fitness Inc. will take all commercially reasonable steps to ensure access is restored within a reasonable period of time. The term commercially reasonable shall be determined solely by Definition Fitness Inc.

5. Prohibited Conduct:
User expressly agrees to refrain from doing, either personally or through an agent, any of the following:
Transmit, install, upload or otherwise transfer any virus, advertisement, communication, or other item or process to the Site that in any way affects the use, enjoyment or service of the Site; adversely affects Definition Fitness Inc.’s computers or databases; Otherwise engage in any action which Definition Fitness Inc. determines is detrimental to the use and enjoyment of the Site; Capture, download, save, upload, otherwise retaining information and content available on the Definition Fitness Inc. other than what it expressly allowed by the terms of this agreement; Violate Definition Fitness Inc.’s security mechanisms, access any data or server you are not authorized to access; or otherwise breach the security of the Site or corrupt the Site in any way; Use any device or other means to harvest information about other Users.

6. Security:
Users are prohibited from violating or attempting to violate the security of the Site. Definition fitness Inc. will investigate occurrences of possible violations and will cooperate with all applicable law enforcement authorities in prosecuting violators. Users are required to enter a username and password to access the Online Content. In order to protect against unauthorized access to your account, it is recommended that you close the browser when you have finished using the Site.