Return Policy

You may return some unopened items purchased at Definition Fitness within 15 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 10 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

The following items may not be returned:
We cannot refund for training or tanning packages; memberships are non returnable.

Ship authorized returns to the following address:
Definition Fitness, 294 Mill St. East, Unit 101, Elora, Ontario N0B 1S0

For questions regarding our return policy please contact Definition Fitness by phone at 519.846.8733 or